🍪 TRANSPARENCY & TRACKING GOVERNANCE

Cookie Policy

Comprehensive disclosure of the verified browser cookies, local storage mechanisms, authentication tokens, and payment scripts utilized on LayoverX.

Last Updated: 25 September 2026 DPDP Act 2023 Compliant Direct Browser Controls Mumbai, India

1. What Are Cookies & Browser Storage Technologies?

LayoverX (“LayoverX,” “we,” “us,” or “our”) uses cookies and similar web storage technologies to operate our transit concierge platform (https://www.layoverx.in/), maintain secure passenger sessions, compute flight buffer timelines, safeguard payment transactions, and remember your stopover preferences.

HTTP Cookies:

Small data files stored on your web browser by a website server. Cookies allow our platform to recognize your browser on subsequent visits, authenticate your user account, and deliver secure session continuity.

Local Storage:

Client-side browser storage that allows our itinerary builder to cache your flight schedules, selected transit hotels, dining venues, and custom draft plans locally on your device without transmitting unnecessary data on every page reload.

These technologies are deployed strictly to provide essential transit functionality, secure checkout flows, and seamless planning for travelers visiting Mumbai CSMIA Terminal 2.

3. Verified Cookie & Storage Inventory

The table below provides a verified inventory of the actual cookies, storage keys, and client-side tokens implemented across the LayoverX production codebase:

Key / Cookie NameProviderPurposeCategoryDurationType
sb-auth-tokenLayoverX / SupabaseEncrypted JWT user authentication session token and automatic token refreshStrictly Necessary7 daysFirst Party (.layoverx.in)
layoverx_calculator_dataLayoverXCaches flight landing & departure times, airline codes, and calculated buffer windows in browserFunctionalPersistent (Local Storage)First Party
layoverx_draftLayoverXStores active layover draft selections (pinned hotel pod, dining, spa, or transfers) and estimated budgetFunctionalPersistent (Local Storage)First Party
layoverx_itinerary_items_anonLayoverXMaintains guest/unauthenticated itinerary selections before account login or checkout syncFunctionalPersistent (Local Storage)First Party
layoverx_saved_plans_anonLayoverXStores saved multi-service layover plans for guest users prior to account creationFunctionalPersistent (Local Storage)First Party
layoverx_dark_modeLayoverXStores light/dark UI contrast preference toggleFunctionalPersistent (Local Storage)First Party
rzp_checkout_anon_idRazorpayPayment checkout order tokenization, fraud risk analysis, and bank gateway handoffPayment / SecuritySessionThird Party (checkout.razorpay.com)
cf_clearance / __cf_bmCloudflareAutomated bot mitigation, DDoS rate-limiting, and Turnstile security challengesStrictly Necessary30 minutes – 1 yearFirst / Third Party
_ga / _ga_* (Conditional)Google AnalyticsMeasures aggregated page visitor numbers and booking funnel completion rates (active only when GA ID is configured)Analytics2 yearsThird Party

4. Client-Side Local Storage & My Itinerary

Our core planning tool, “My Itinerary”, heavily leverages HTML5 Local Storage directly within your browser. This architectural decision guarantees that:

  • Your chosen stopover activities (e.g., Niranta hotel pod, express spa treatment, chauffeur airport pickup) remain intact if you accidentally refresh or close the page.
  • Your estimated schedule remains accessible even if you experience temporary mobile data dropouts while taxiing on the runway or moving through CSMIA Terminal 2.
  • When you subsequently register an account or log in, your draft plans automatically sync to your user profile.

Local Storage Security Guarantee:

LayoverX never stores sensitive payment credentials, credit/debit card numbers, CVVs, passwords, or government identity scans in local storage. All data cached in local storage consists purely of operational transit schedules and preference flags.

You can clear your local storage at any time through your browser settings. Doing so will immediately reset any unsaved draft itineraries on that device.

5. Third-Party Technologies & Scripts

To provide verified airport concierge operations, LayoverX integrates with specific enterprise service providers:

  • Razorpay Software Private Limited: Supplies the client-side checkout script (checkout.razorpay.com) used to launch the secure payment modal, manage 3D Secure bank redirects, and securely process transactions without exposing card data to LayoverX.
  • Supabase Inc.: Manages encrypted user session cookies and authentication tokens for passengers accessing their booking dashboards and saved itineraries.
  • Cloudflare Inc.: Provides Content Delivery Network (CDN) edge caching, DDoS mitigation, and Turnstile bot protection to safeguard platform availability during peak arrival periods.
  • Project OSRM / OpenStreetMap: Computes driving distances and travel time estimates between CSMIA T2 and off-airport hotels, restaurants, or South Mumbai excursions without recording personal identity.
  • Google LLC (Google Analytics): When enabled in production, analyzes aggregated website traffic and navigation patterns without individual passenger tracking.

7. How to Manage Cookies in Your Browser

Most modern web browsers allow you to review, block, or delete cookies and site storage for specific websites. To manage cookies for layoverx.in, follow the instructions for your respective browser:

Google Chrome

Go to Settings → Privacy and Security → Third-party cookies. To clear LayoverX data specifically: Settings → Privacy and Security → Site settings → View permissions and data stored across sites → Search “layoverx.in” → Clear data.

Apple Safari (iOS / macOS)

On Mac: Safari → Settings (or Preferences) → Privacy → Manage Website Data → Search “layoverx.in” → Remove. On iPhone/iPad: Settings → Safari → Advanced → Website Data → Remove layoverx.in.

Mozilla Firefox

Go to Settings → Privacy & Security → Cookies and Site Data → Manage Data → Type “layoverx.in” → Remove Selected.

Microsoft Edge

Go to Settings → Cookies and site permissions → Manage and delete cookies and site data → See all cookies and site data → Search “layoverx.in” → Delete.

8. Policy Updates & Grievance Redressal

LayoverX may update this Cookie Policy from time to time to reflect modifications in our software architecture, new partner integrations, or evolving regulatory standards under Indian law.

Any changes will be posted on this page with an updated “Last Updated” date. We advise travelers to review this policy periodically when planning stopovers through CSMIA T2.

Cookie & Privacy Redressal Desk

If you have questions regarding our deployment of cookies, local storage mechanisms, or third-party scripts, please contact our data governance team:

Nodal Grievance Officer:[GRIEVANCE OFFICER]
Designated Entity:[LEGAL ENTITY NAME]
Registered Office:[REGISTERED ADDRESS]
Grievance Desk Email:[GRIEVANCE EMAIL]
Privacy Desk Email:[PRIVACY EMAIL]
Support Desk Email:[SUPPORT EMAIL]
Customer Support Phone:[SUPPORT PHONE]
Response Timeline:Acknowledgment within 48 hours; resolution within 30 days